СASE
Cases
Russian Cases
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Digital Ecosystem of Smart Buildings
Russia
Global analog: Kone Residential Flow (Finland)
The year of realization: 2018
Type of innovation: digital; technological; service
Urban function: housing; governmental services; economy and employment
The level of implementation: municipal; national
Participants: government authorities; private sector; citizens; universities and research institutes
The model of communication: G2C; G2B; G2G; B2C
Source: link 1
Problem in Russia:
Prior to Ujin, residential and commercial complexes in Russia were managed by disconnected engineering systems: separate access control units, elevators, cameras, utility meters, and fragmented property management software. This led to high operational expenditures (OPEX), reliance on multiple physical keys and passes, difficulty onboarding third-party service providers, and a lack of holistic insight for building owners into how spaces, parking, and utilities were actually used.

Solution in Russia:
Ujin created a unified digital layer over all building equipment. A dedicated IoT gateway aggregates data from elevators, access systems, meters, and parking sensors, feeding it into a cloud platform that generates a digital twin of the property. Residents and tenants use a “super-app” to unlock doors without keys, book meeting rooms and parking spots, and order household services. Property managers access a BI dashboard showing foot traffic, elevator usage, energy consumption, and service request statuses. Third-party services integrate via open APIs, offering cleaning, delivery, or car-sharing directly within the app.

Key differences from the global analog:
Unlike global platforms, Ujin is deeply embedded in Russia’s regulatory environment: it supports domestic access control protocols and cryptographic standards, operates autonomously during internet outages, and integrates directly with municipal digital services—for example, automatically summoning an elevator for emergency medical teams. The platform targets not only premium properties but also mass-market housing, and its built-in marketplace transforms it from a mere management panel into a new revenue stream for developers and property managers.
Property managers reduced spending on security and operators. Guest and tenant onboarding became significantly faster. Parking utilization increased. Residents and tenants engaged more actively with in-app services. Developers gained flexible pricing tools for workspaces and ancillary areas. Cleaning, car-sharing, and other partners acquired a direct sales channel without intermediaries. Overall, buildings became more user-friendly and economically efficient.
Keyless access: Resident authentication via BLE/NFC smartphone or dynamic QR code—no physical access cards.

Flex-office analytics: BI dashboard with workspace heatmaps enabling dynamic pricing by landlords.
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